Spartan HQ
Book the 20 minutes

Everything your software knows. Finally somewhere you'd actually look.

Spartan HQ reads the data in your field service software and puts it where it does some good: on a screen your managers read without you explaining it, and in your techs' hands before they knock on the door.

See what it finds in your data How it works
Works withServiceTitanHousecall Proand more on the way
Ridgeline Heating & AirRevenue by tech · NovemberUpdated 9:41 AM
Revenue MTD$612,400of $789,000 target
Jobs completed412this month
Close rate46%target 50%
Avg ticket$1,184target $1,100
1Marcus Webb$48,210
2Dana Ruiz$44,980
3Tyler Okafor$39,120
4Sam Patel$35,400
5Jordan Lee$31,760

Sample data. Every board shows when it last updated.

You already paid for the data.

Your field service software records everything that happens in your business. Getting a straight answer out of it is a different job, and most owners end up running on a number they half-believe.

Your techs can't see what you already quoted

A customer gets quoted a full system in April. They don't buy. In September they're on the schedule for a maintenance visit, and the tech arrives knowing none of it, because the quote lives on a different job, and nothing on his screen reaches across to find it.

Spartan HQ does reach across. Before he knocks, he knows what they were quoted, what they bought, what they turned down, and what's still live.

Before you knock8:00 · Maintenance · S. residence
Quoted4-ton heat pump + air handlerApril 12 · on a different job · not sold$14,800
BoughtMaintenance membershipRenewed March$189
Turned downDuct cleaningLast September$650
Still liveHeat pump estimateOpen, expires Nov 30$14,800

Accurate numbers, ranked by what you care about

Most leaderboards rank everyone by revenue, because it's the easiest number to pull. Revenue alone doesn't tell you who's closing, who's selling memberships, or who's leaving money on the table.

And a board is only worth something if people believe it. One job isn't a close rate. A callback belongs to the job that caused it. A number that's off once gets ignored for good.

Spartan HQ ranks your team on the metrics you pick, from the jobs behind them, so the board on the wall is one everyone trusts.

Cardinal ElectricRevenue · NovemberUpdated 9:41 AM

Then it goes on the wall.

A report is something people have to remember to open. A screen that's already on when they walk past it is something else. Spartan HQ boards are built to be read from across a room, and they run on TVs in three companies today.

Ridgeline Heating & AirRevenue by tech · NovemberUpdated 9:41 AM
Revenue MTD$612,400of $789,000 target
Jobs completed412this month
Close rate46%target 50%
Avg ticket$1,184target $1,100
1Marcus Webb$48,210
2Dana Ruiz$44,980
3Tyler Okafor$39,120
4Sam Patel$35,400

Sample data.

What goes up

Revenue and close rate by tech. Booking rate by CSR through the day. Install capacity for the week. You pick which board lives on which screen.

Sized for the back of the room

Big numbers, short labels, no hover states and nothing that needs a mouse. If you can't read it from the far wall, it doesn't belong on the board.

Safe to hang in a hallway

Boards are built so customer street addresses never reach a screen that anyone walking past can see.

Six things, one place.

Boards

The numbers your managers need, on a screen on the wall. Revenue, jobs, close rate, by company and by tech. Every board shows when it last updated, so nobody argues about whether it's current.

Day Prep

Before a tech knocks, he knows what the customer has been quoted, what they bought, what they turned down, and what's still live. Scored and ranked, so the best opportunity of the day is at the top of the list.

Coach

Managers see their techs' jobs, photos and notes in one view instead of clicking through twenty screens. Techs see what matters on the job they're standing on.

Call center

Booking rate by CSR, through the day. Lead calls, booked, unbooked, so a coaching conversation starts from a number instead of a feeling.

Routing

Which jobs sit near which trucks, and what it costs to send the wrong one. Built for dispatchers who are already busy.

Install schedule

Capacity, materials and crews, so the install board isn't a whiteboard somebody redraws every morning.

Built by someone who runs the companies it runs on.

Spartan HQ wasn't designed in a software office. It was built to answer questions that came up on a Tuesday in an HVAC business, and every feature exists because something was going wrong without it.

It tells you when it's wrong.

Every board carries its own last-updated time. If a sync stops, the screen goes dark rather than showing a stale number with confidence. We learned that one the hard way.

It shows nothing it can't prove.

If a metric isn't built yet, it reads "not built", not zero. A zero looks like an answer. A blank tells the truth.

Read-only, always.

Spartan HQ never writes to your field service software. It reads, and it shows you what it found. Your data stays yours.

If you've outgrown your software's reports, this is for you.

Built for residential HVAC, plumbing and electrical contractors who have outgrown the built-in reports in their field service software, typically ten to a hundred techs, with managers who need to see the same number the owner is looking at.

Not a fit if

You run the business on paper or spreadsheets. Everything here reads from your field service software.

Let us look at your data first.

Twenty minutes, your data, read-only. We'll show you what your current reports are missing before you decide anything.

Book the 20 minutes

No contract to see it. Read-only access, revoked whenever you like.